Terms and Conditions

This is the small print for Pipe Hill House.

Check-in is between 3.00pm and 8.00pm. This is because we are a boutique B&B, not a high street hotel with 24 hour concierge service!

Earlier check-ins are dependent on room availability (whether it’s vacant and has been beautifully cleaned). Check-ins before 1.30pm are subject to a £20 fee.

Late check-ins are by agreement only and confirmation from us. They may be subject to an additional fee. If you need a midnight check-in, we’re probably not the right venue for you.

Check-out is by 10.00am Monday to Friday and by 11.00am at weekends.

Late check-outs may be available and will incur an extra charge.

Smoking
There is no smoking, anywhere. Neither inside nor outside the house. It’s a smoke free zone!

Pets
We can’t accommodate any pets, however well behaved – Nick has a severe pet hair allergy! And as we’re in the countryside we’re surrounded by rabbits, moles, the occasional deer and our chickens.

Cancellations
Bookings cancelled within 14 days of your stay may incur a charge of up to 80% of your booking if we can’t re-let. We will do all we can to re-let, but if you’ve booked through a third party (for example Lastminute.com or Expedia) we can’t always ‘undo’ their booking.

Bookings cancelled up to 48 hours before your stay will be charged at 100% of your booking.

If you are unsure about your plans it’s wise to take out travel insurance.

Any Questions?
Any questions at all, please telephone Nick 01543 255251 who is very happy to help.