Terms and Conditions

This is the small print for Pipe Hill House.

Check-in is between 3.00pm and 7.00pm. This is because we are a boutique B&B, not a high street hotel with 24 hour concierge service!

Earlier check-ins are dependent on room availability (whether it’s vacant and has been beautifully cleaned). Check-ins before 1.30pm are subject to a £20 fee.

Late check-ins are by agreement only and confirmation from us. They may be subject to an additional fee. If you need a midnight check-in, we’re probably not the right venue for you.

Check-out is by 10.00am Monday to Friday and by 11.00am at weekends.

Late check-outs may be available and will incur an extra charge.

Smoking
There is no smoking, anywhere. Neither inside nor outside the house. It’s a smoke free zone!

Pets
We can’t accommodate any pets, however well behaved – Nick has a severe pet hair allergy! And as we’re in the countryside we’re surrounded by rabbits, moles, the occasional deer and our chickens.

Cancellations
Bookings can be cancelled up to 2 days before your stay.

Cancellations in less than 48 hours will incur a charge of 100% of your booking if we can’t re-let. We will do all we can to re-let.

If you’ve booked through a third party (for example Lastminute.com or Expedia) we can’t ‘undo’ your booking as they control their own systems :)

If you are unsure about your plans it’s wise to take out travel insurance.

Any Questions?
Any questions at all, please telephone Nick 01543 255251 who is very happy to help.